Could TitaniumSites be any more awesome?
Why yes actually, it's getting better everyday! Thanks for asking 🙂
Can I install plugins for my website?
No, the point of TitaniumSites is that we've taken care of everything so that you don't have to!
What we've found over the years is that the tendency is for users to install plugins that have security issues, and/or cause the site to load painfully slow. We've custom-built hundreds of features into our service, many of which(like SEO) automatically handle the complicated things for you in the background. These features are more stable and more intelligently implemented than many of the leading plugins available because we control the entire service.
If you'd like to request a feature that you think would benefit a large percentage of TitaniumSites users, then be sure to drop us a line and let us know! You'll probably be surprised to find we've already got just what you need! We have tons of features that we have yet to write documentation for!
But I just gotta have this one plugin everyone's raving about!
You'd be surprised at how horribly coded some of the popular plugins are! Our focus is to provide features that solve problems, and we encourage our users to think in that vein. Don't get hung up on special plugins. Tell us your problem, and if it's feasible, we'll solve it for you!
Why don't you have a phone number?
Has anyone ever had a truly great experience getting their technology issues resolved over the phone? We never have! Our goal is to provide fantastic support, through the best possible channels. Here's the best ways to get your problem solved.
- If you're just getting started, be sure to watch the videos on the support page for tips on how to use WordPress and our custom options.
- Use the contact form and be specific about the issue you're experiencing. When we have things in writing, screenshots or links to problem pages, or similar, we can often get to the heart of the problem much faster, with less headache for everyone involved!
Look for a few more ways to get help to be added soon!
How come my site looks different on different computers or browsers?
That pretty rare, and it means you've seen your site on a really old out-of-date browser like Internet Explorer version 7 or 8. These browsers make up less than 5% of the market, so even if you do see minor differences in design, rest assured only a few are likely to see it. For those users, we have a banner that shows up at the top of the page that encourages them to update their browser. We feel that every member of the online community should do their part to help educate users about safe browsing habits, including using an up-to-date browser. Learn more about browsers here